Overview

GP practice managers run the business side of doctors’ medical practices and health centres. There is a useful overview provided by the National Careers Service

Career Pathway

Please see the links to to National Career Service website and also the Health Careers website below. Routes are varied and people often start as an administrator in a health care setting working their way up, growing through experience and qualifications through AMSPAR and IHM (see below). Managers can apply direct and usually come from a business background.

Training and Development 

Health Careers  https://www.healthcareers.nhs.uk/

Relevant training courses for practice managers are offered by AMSPAR and the IHM. You’ll find brief details of both on this page with links to further information

https://www.healthcareers.nhs.uk/explore-roles/management/roles-management/practice-manager/training-and-development-practice-management

Practice Managers Association https://practicemanagersuk.org

“The PMA is the representative body for all managers and non-clinical workers across the Health and Social Care sectors. We provide both professional recognition and professional development support.”

The PMA is an approved centre for City & Guilds and the Institute of Leadership and Management and offers a range of workshops, masterclasses and diplomas –

Thornfields

Thornfields is a First Practice Management training provider and nationally accredited by the Institute of Leadership and Management (ILM).

Workshops

ILM Primary Care Courses

Primary Care Network Training

Primary Care Commissioning

“PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.”

Leadership development training

People and teams training and development

E-learning

Provider development

PCN development support

Practice Index https://practiceindex.co.uk

Practice Index is the UK’s leading provider of support and services to GP Practice Managers. Our forum, resources, eLearning, and training make PMs’ lives a little easier!

  • Practice Index PLUS – Includes access to over 800 policies and procedures.
  • Practice Index Learning – Includes eLearning, Virtual Learning and Masterclass courses
  • Practice Index Training – Bespoke, engaging courses designed for the modern GP practice, delivered by expert trainers.
  • Practice Index HUB – The back-office GP practice solution that keeps on growing.

Training Hub offers

Useful Links 

Please share your knowledge! Email stw.traininghub@nhs.net with resources you use, and we will add them below.

The Institute of General Practice Management (IGPM)  https://igpm.org.uk

The Institute of General Practice Management (IGPM) was formed by four working Practice Managers. We are recognised as the professional body that represents all managers working within general practice in the United Kingdom. Become a member here (https://igpm.org.uk/membership/).

Contact

Please email stw.traininghub@nhs.net with any queries or for more information.